The Guardian are finally set to resolve my complaint

Following my dissatisfaction at the way the Guardian have handled my complaint so far, I was planning to write to the PCC on Wednesday 29th June, copying in the Editor of the Guardian.

However Readers’ Editor Chris Elliott has finally returned from holiday and is looking set to resolve the situation:

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Guardian not speaking to me due to PCC Protocol. PCC contact away until 27th June. Offending article still online.

Following my latest complaint to the Guardian Readers’ Editor yesterday (regarding the way complaints about this had been handled), I have been told that because I had complained to the PCC, all correspondence must be via the PCC (due to PCC protocol):

Dear Guardian, I want a clarification, correction and apology by this time next week

I have written the following email to reader@guardian.co.uk (and copied in other interested parties including letters@guardian.co.uk, lifeandstyle.editor@guardianunlimited.co.uk and g2feedback@guardian.co.uk):

I wrote last Wednesday (15th June) to complain about an article published in The Guardian on Monday 13th June entitled ‘The inside track on osteopathy’ (linked below).

Dear Guardian, Osteopathy is not an effective treatment for asthma or pneumonia

This Monday, the Guardian published an article regarding the supposed benefits of osteopathy for treating asthma and pneumonia. Although I know other people have complained about this (see here and here), I was genuinely appalled and felt I should put in complaints of my own. (Though I must also point out that in between my complaints being sent and me posting this, the Guardian have published this informative (online) take-down.)